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Yes Helping Hand, a Store Built Around the People Who Make It

Yes Helping Hand has been making Grade A Himalayan cashmere in Pokhara since 2011. The work is done by more than 180 artisans, most of them single mothers, women from marginalised communities and differently-abled makers. We built the store that carries their work to buyers around the world.

Yes Helping Hand online store shown on a laptop and a phone
Making cashmere since
2011
Artisans
180+
Delivery
Worldwide
Languages
English and German

The Brief

Cashmere is easy to photograph and hard to sell online. Every listing looks soft. Every label says handmade. A buyer on the other side of the world cannot feel the yarn, and has no way of knowing whose hands made it.

Yes Helping Hand had the two answers a shop page usually throws away. It knows exactly who knitted each piece, and it can say precisely how fine the fibre is. The store had to hold on to both of those, and still be quick and simple to buy from.

Fashion with purpose: empowering lives and preserving heritage.

Yes Helping Hand

Built Around the Makers

Two parts of the store exist for one reason, to keep the artisans in view.

Maker's Stories

Every artisan has a page with her photo, her name and her own headline. Three plain lines follow: who she supports at home, what she came through, and how much she creates in a month.

It turns a product page into something a buyer can trace back to a person, which is the whole argument for buying here.

See the maker stories

Send Hope to Artisans

A short form lets a customer write a few lines to the people who made the piece, and the artisans read them.

It takes a few seconds to send, and it turns an order into something closer to a note between two people.

See it on the store

Proof a Buyer Can Check

Claims are cheap online, so the store leads with the things someone can go and verify.

4.9
Rating on both Google and Tripadvisor
D-U-N-S
Registered business record, with the badge shown on the homepage
7 to 14
Business days for an order to arrive, shipped worldwide from Nepal
$100
Order value above which worldwide shipping is free

Inside the Store

A shop, a set of buying guides and a reason to trust both.

The homepageGrade A fibre, the artisan count and the review scores, all above the fold.
Shop by categoryCashmere, wool and home decor, each with its own landing page.
Home decorHand-painted canvases, rugs and cushion covers from the same workshops.
A product pageMaterial, fit, care and delivery are all answered before the buy button.
Buying guidesPlain guidance on grades, care and how to judge real cashmere.
The blogLonger reads on craft and cost, like where the money in a cashmere price goes.

More Than a Website

The store is one part of a business that people also visit in person.

A storefront in German

Germany is the strongest market outside Nepal, so the store has German pages with their own language tags.

A buyer there lands on German first and can switch back to English in one click.

View the German store

A shop you can walk into

There are two shops in Pokhara and a workshop tour where visitors watch the yarn being worked.

The page carries both addresses, the opening hours, maps and directions, so a traveller can find them the same afternoon.

See the visit page

How We Built It

A fast storefront that search engines can read and a shopper abroad can trust.

  1. Rendered on the server

    Pages are built on the server with Next.js, so a product opens quickly and a search engine reads the same content a shopper sees.

  2. Structured for search

    Products carry structured data for price, availability and delivery, so a listing can show those details in search results.

  3. Two languages, one store

    German pages sit beside the English ones with matching language tags, and card, Stripe, UnionPay and Alipay payments all run through the same checkout.

  • Next.js
  • Structured data
  • Multi-language
  • Stripe
  • Cloudflare

Do You Sell Something Made by Hand?

We build stores that keep the maker in the picture and still make buying simple. Tell us what you make and who makes it.