Purpose of This Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit yhhits.com, interact with us, or use our services.

Information We Collect

• Information you provide directly: Contact data (name, email, phone) submitted via forms, email, or chat. Business information is required when you request proposals or create an account.
• Information collected automatically: IP address, browser type, device identifiers, and pages visited (via cookies, log files, analytics tools).
• Payment data: Collected and processed securely by our payment service provider; we do not store full card details.

Legal Bases for Processing

• Performance of a contract or pre-contractual steps
• Legitimate interests (e.g., improving our Site, preventing fraud)
• Your consent (e.g., marketing emails)
• Compliance with legal obligations

How We Use Information

• Provide and improve our IT products and services
• Respond to inquiries and support requests
• Send administrative or service-related communications
• Send marketing communications when permitted
• Maintain security and prevent misuse
• Comply with laws and regulations

Cookies & Tracking Technologies

We use cookies and similar technologies for analytics, functionality, and advertising. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

Disclosure to Third Parties

• We do not sell or rent personal information.
• We may share data with service providers (hosting, analytics, payment processing) bound by confidentiality.
• Professional advisers (lawyers, accountants) under a duty of confidentiality.
• Authorities where required by law to protect our rights.

International Data Transfers

Our servers are located in Nepal; however, service providers may operate in other jurisdictions. Where we transfer data internationally, we rely on contractual safeguards and industry-standard encryption.

Data Security

We implement technical and organisational measures (e.g., SSL encryption, access controls, routine backups) to protect information from unauthorised access, loss, or alteration. No method of transmission is 100% secure.

Data Retention

We retain personal information only as long as necessary for the purposes described or as required by law (e.g., accounting and tax obligations). Back-ups and logs are purged routinely.

Your Rights

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Receive a copy of your data in portable format

To exercise these rights, contact us using the details below.

Children’s Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to delete it.

Third-Party Links & Social Media

Clicking third-party links (including social-media plugins) may allow those parties to collect or share data. We do not control their privacy practices.

Changes to This Policy

We may update this Policy periodically. Material changes will be posted on this page with a new “Last updated” date. Continued use of the Site after changes signifies acceptance.

Contact & Data Protection Officer

For privacy inquiries, requests, or complaints, contact:

Data Protection Officer
Yes Helping Hands IT Solutions Pvt. Ltd.
Damside-17, Pokhara 33700, Nepal
Email: contact@yhhits.com
Phone: +977 982-7188090
If you are an EEA resident, you also have the right to complain to your local supervisory authority.